Answer every WhatsApp lead in seconds and book more demos

Followthru replies to WhatsApp enquiries straight away, asks the right questions, books the demo into your calendar, reminds people so they turn up and keeps following up. Your team sees every conversation in one inbox and can step in any time.

  • Official WhatsApp Business Platform
  • Keep the WhatsApp Business app on your phone
  • Set up for you by our team
Secondsto reply, day or night
24/7no lead left waiting
2 remindersbefore every demo
1 inboxfor the whole team
Watch

See Followthru in 70 seconds

How a WhatsApp enquiry becomes a booked demo, with your team in control.

The problem

Leads go cold while they wait

Most businesses reply to WhatsApp leads when someone gets a moment. By then the lead has messaged a competitor, forgotten why they asked, or never hears back after saying “not now”.

Followthru makes sure every enquiry gets a fast, helpful answer and a clear next step, without adding work for your team.

Without Followthru

  • Leads wait hours for a first reply
  • Demos booked by back and forth messages
  • No reminders, so people forget to show up
  • Quiet leads are never followed up

With Followthru

  • Every lead answered in seconds, 24/7
  • Demo booked inside the chat in a few taps
  • Two reminders before every demo
  • Polite follow-ups until they book or say no
What it does

Everything between the first message and the demo

One assistant that answers, qualifies, books, reminds and follows up, so your team only talks to people who are ready.

Replies in seconds

A helpful answer to every enquiry, written in your tone and based only on the information you give it about your business.

Qualifies every lead

Asks the questions your sales team cares about, like size, current provider and timing, and saves the answers on the lead.

Books the demo

Offers real free times from your calendar, books the slot and sends the confirmation with a meeting link.

Cuts no-shows

Reminders the day before and an hour before, with one tap to confirm or move the time. Missed demos get a new time offered.

Follows up for you

Polite follow-ups for people who went quiet or asked you to check back later. They stop as soon as someone replies, books or says STOP.

Your team stays in control

Every chat in one shared inbox. Anyone can take over and the assistant steps back. Tricky questions go to your team with an alert.

Try it yourself

Message Followthru like a lead would

This is a live demo of the Followthru inbox. Ask a question, book a demo, then take over the chat like your team would.

Live demo
Y
You (test lead)AI is chatting
Upcoming demos

Every demo gets a reminder the day before and an hour before, with buttons to confirm or move the time.

This month Example data
How it works

Live in a few days, with no technical work on your side

  1. 1

    Connect your number

    Link your WhatsApp Business number through Meta with a QR scan. The app on your phone keeps working.

  2. 2

    Tell it about your business

    What you sell, how pricing works, your booking hours and the questions you want answered.

  3. 3

    Leads message as usual

    Followthru replies, books demos and follows up. Your team watches and steps in whenever they want.

  4. 4

    See what’s working

    Weekly and monthly reports show leads, replies, demos booked, show-ups and wins.

Reports

Know exactly what your WhatsApp leads are worth

Followthru tracks every lead from first message to won or lost, so you can see which ads bring buyers, how fast your team replies and why deals are lost.

  • Funnel from lead to replied, qualified, booked, showed up and won
  • Best lead sources and the reasons deals are lost
  • Weekly summary on WhatsApp and a monthly email report
  • Leads synced to your CRM, including Bitrix24
Monthly reportExample
New WhatsApp leads120
Qualified74
Demos booked38
Showed up31
Won12
Replied within a minute100%

Illustrative figures to show the report layout.

Who it’s for

Built for businesses that sell through conversations

If your leads ask questions before they book, Followthru fits.

Software and SaaS sales teamsTaxi and transport softwareDental and medical clinicsLaw firmsHome servicesAuto repair shopsAgencies and consultants
FAQ

Questions we get asked

Anything else? Ask us directly and we’ll get back to you.

Can we keep using WhatsApp on our phone?

Yes. Your number stays in the WhatsApp Business app and Followthru works alongside it. Replies you send from the phone show up in Followthru, and the assistant steps back for that chat.

Is this the official WhatsApp API?

Yes. Followthru uses Meta’s WhatsApp Business Platform (Cloud API) and follows WhatsApp’s rules, including approved templates outside the 24 hour window and immediate opt-outs.

Will it say things we haven’t approved?

It only answers from the business information you give it. Anything it shouldn’t handle, like discounts or complaints, goes to your team with an alert, and anyone can take over a chat.

What does it cost to send messages?

Replies to people who message you within 24 hours are free on WhatsApp. Reminders and follow-ups sent as templates are charged by Meta per message at Meta’s own rates. We walk you through the numbers on the demo.

Does it work with our calendar and CRM?

Yes. Demos are booked into Google Calendar with a meeting link, and leads can sync to your CRM, including Bitrix24.

How long does setup take?

Usually a few days. We connect your number, write your business profile and message templates with you, and test everything before it goes live.

Stop losing WhatsApp leads to slow replies

See Followthru answer a real enquiry and book a demo in under a minute.

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